Basingstoke
Property
maintenance services
PropertyFIX was established in 2015. We are based in Basingstoke and conduct business with customers throughout Hampshire and neighbouring counties.
We value our customers and your data and will only ask doe, and retain, data which is relevant to the values of the company
We are not in the business of selling or trading mailing lists with other organisations or third parties for marketing purposes.
This Privacy Notice gives detailed information of when and why we collect your personal information, how it is used and stored, and the limited conditions under which we may disclose it others.
This notice is designed to comply with the following acts: UK Data Protection Act 1998, The Data Protection Bill 2017-19, EU Data Protection Directive 1995 (DPD) and the General Data Protection Regulation 2018 (GDPR).
Our Privacy Policy Principles:
- We will never spam you with irrelevant emails
- You have the right to ask us to show you any information we may hold on you
- We will never sell, rent or distribute your personal information
- We will not share your personal data with anyone unless for agreed and specific reasons
- Data is a liability and therefore should only be collected and processed when absolutely necessary
Types of data that we collect:
- Contact details and location
We collect the following information about you when you contact us via the website:
- Name
- Email address
- Telephone number
Any personal data supplied to the company is confidentially stored in paper or electronic form and will be held within the company offices or on our IT system. Any laptops or desktops where the information is stored will have the appropriate internet and virus security protection.
Please be assured that we do not share your personal or personally identifiable details with any other company or individual unless under agreement for legitimate reasons as stated within this policy.
Your data will not be processed outside of the EU or EEA.
Website cookies
Our websites use cookies to collect information. This includes information about browsing behaviour by people and the customer journey around our website, to personalise your repeat visits to the site.
Google Analytics
When someone visits www.property2fix.co.uk, we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
Third Parties
Apart from non-identifiable data to Google Analytics, no other data is shared with a third party.
Storage
Any personal information given to us is stored on our internal database and is password protected.
Legal basis for processing your information
We will always access your personal information on a lawful basis and in particular on the grounds set out below:
Performance of a contract
If you enter into a contract for services with us, we will need a certain amount of information to ensure the completion of the contract.
If you do not provide the information set out in this paragraph, then we may not be able to provide the service to you.
Legal obligation
We may also disclose your personal information, without your permission, to the extent that we are required to do so by law or regulation.
Data minimisation
We will only collect the minimum amount of data. It will be kept only for as long as is necessary for the purpose for which it was collected to comply with our legal and contractual obligations. Your details are retained whilst you are a customer and for six years afterwards, in line with HMRC guidance. The details will be deleted after that period.
Access to your personal information
You are entitled to view, amend, or delete the personal information that we hold.
Email your request to info@property2fix.co.uk entitled ‘Data protection information request’. We will respond to your request to change, correct, or delete your information within a reasonable timeframe and notify you of the action we have taken.
Changes to this privacy notice
This privacy notice has been introduced as a result of the General Data Protection Regulation, in May 2018. It will be reviewed and updated as necessary with regard to changes in legislation or case law and to ensure it remains fit for purpose.